Sales Strategy and Operations Manager

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Stapelstein

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🛍️ eCommerce

📚 Education

👥 B2C

eCommerce • Education • B2C

Stapelstein is a German maker of modular, durable play and balance products for babies, children and families that encourage movement, motor development and creative play. The company designs and sells foam elements, balance boards, mats and seating products made from recyclable, non-toxic EPP material, manufactured sustainably in Germany. Stapelstein sells directly to consumers and institutions via its online shop and retail partners, partners with educators and therapists, and positions itself as a purpose-driven brand reinvesting profits to promote playful movement and wellbeing in everyday life.

📋 Description

• Take ownership of the CRM in its final setup and drive strategic development. • Build and maintain system architecture, workflows, and automations. • Define and track central KPIs: conversion rate, pipeline velocity, lead quality, customer value. • Analyze and optimize existing processes along the customer journey. • Co-develop B2B pricing logic with the Head of B2B and Finance. • Manage the B2B shop - product access, collections, price and bundle implementation. • Build a reporting and analytics infrastructure to enable data-driven decision-making in the B2B team. • Coordinate B2B communications as the interface to Marketing and Brand.

🎯 Requirements

• Proven experience building, optimizing, or scaling CRM and sales processes — ideally in a fast-growing B2B environment. • Commercial acumen — pricing, margins and offer logic are not just finance topics. • Deep understanding of customer journeys — from lead generation to long-term partner development. • Strong in automation and process design. • Strategic thinking with operational execution. • Highly data-driven with dashboards and KPI systems. • Active use of AI tools for analysis, automation and process optimization. • Self-organized and structured way of working. • Good German and English skills.

🏖️ Benefits

• A competitive, fair salary package. • Remote-first — within Germany and occasionally from abroad. • Flexible working hours with a core overlap time from 9–12. • Overtime is fully compensated with time off in lieu. • Full-time at our company is 36 hours per week — for more focus and life balance. • 30 days of vacation per year. • Monthly team meet-ups in Stuttgart or Berlin. • Two inspiring offsites per year. • Flexible benefits such as a shopping budget, mobility allowance or Urban Sports — after passing the probation period.