Trilingual IT Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

infoinfo

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Stefanini Brasil

Stefanini Brasil

10,000+ employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Stefanini Brasil is a leading provider of digital transformation solutions, offering a range of services including artificial intelligence, cybersecurity, cloud enablement, and consulting. With over 35 years of experience, the company focuses on integrating innovative technologies to help organizations enhance their operations and customer experiences across various industries. Their expertise extends to sectors like healthcare, retail, and industrial goods, enabling businesses to optimize processes and drive value through technology.

📋 Description

• Manage, develop, and optimize processes, service methodologies, and project governance • Manage the team, including performance evaluations, ongoing feedback, performance tracking, and analyst development • Conduct 1:1 meetings to monitor employees’ professional growth and well-being • Provide technical and process support to the team, guiding activities, deliverables, and conflict resolution • Analyze information, gather evidence, and prepare presentations to support management decision-making, accountability, and knowledge sharing • Translate and align institutional and operational strategy, contributing to the development of planning, governance, and processes to increase execution efficiency and agility • Support Project Leaders in conducting meetings with business units, clients, suppliers, and the internal IT team • Track outstanding items and deliverables with suppliers, business units, the curation team, and other stakeholders • Monitor business-unit and client satisfaction • Analyze and propose improvements to business processes, focusing on simplifying IT solutions • Define, track, and analyze systems, squads, and institutional indicators and KPIs • Provide executive and operational reporting on results, indicators, and activity progress to management • Oversee the full development lifecycle, from idea conception through production deployment and the support and maintenance of products and services • Manage internal projects, studies, scenarios, and indicator analyses to support leadership in identifying business opportunities • Actively participate in operational meetings, ceremonies, and cadences with clients and delivery teams

🎯 Requirements

• Advanced English proficiency • Advanced Spanish proficiency • Bachelor’s degree in Computer Science, Computer Engineering, or an IT-related field • Systems-level understanding of business processes • People management • Career management • Process and quality management following ITIL best practices • Knowledge of ITSM • Knowledge of infrastructure service management • Experience with monitoring and APM systems (Zabbix, SolarWinds, Dynatrace, Datadog, etc.) • Knowledge of architecture • Training planning and delivery

🏖️ Benefits

• Employment under Brazilian labor law (CLT) • Remote work • Meal or food allowance • Discounts on courses, universities, and language institutions • Stefanini Academy — a platform offering free, up-to-date online courses with certificates • Mentoring • Benefits club offering discounts on consultations and medical exams • Health insurance • Dental insurance • Benefits and discounts at leading establishments • Travel club • Pet benefits program

Apply Now

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