AI Operations Manager

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Storm Ideas

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

📱 Media

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Take operational ownership of the configuration, reliability, and technical standards of Storm's AI tools and AI platforms • Lead the AI Operations team's technical response when AI tools, platforms, or underlying capabilities change • Set and uphold technical operational standards for AI tooling within the AI Operations team's remit • Improve visibility around AI tool configuration, AI platform usage, AI tool access administration, and AI platform operational performance • Identify weak, unstable, or high-friction AI tooling operations, develop technical solutions and drive them to be durable and scalable • Give leadership clearer visibility on where the AI tooling stack is performing reliably, where it is fragile, and what AI platform or tooling changes are needed next

🎯 Requirements

• Demonstrable experience in the operational management of technical platforms, specifically AI tools or AI platforms • High agency and strong ownership of technical operational outcomes • Sound decision-making under ambiguity and pace • Ability to prioritise hard trade-offs on a technical platform stack and act decisively • Ability to drive technical operational improvements to completion, not just propose them • Clear, direct technical communication and the confidence to hold technical standards • Genuine command of AI tools and AI platforms, and a strong instinct for how fast the AI tooling environment is moving • Strong technical aptitude on AI platforms specifically: LLM platform configuration, prompt and agent configuration, AI tool APIs and integrations, AI tool permissions, AI-related automation, and AI workflow dependencies • Sound judgment about when to act, when to ask, and how to translate between user needs and AI platform realities • Energy, discipline, and follow-through to operate at sustained pace

🏖️ Benefits

• 33 Days Paid Leave • High-end, fast computer • All the latest software and productivity tools you’ll need