Operations Support

🔥 0 minutes ago

🌐 Philippines, Mexico – Remote

🇵🇭 Philippines – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Stranger Soccer

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚽ Sports

👥 B2C

🏪 Marketplace

Sports • B2C • Marketplace

Stranger Soccer is a platform designed to make playing football as easy as going for a jog. The platform allows users to browse games available at various times and locations, book slots quickly, and play with the ease of showing up at the booked time. With a presence in cities like Singapore, Sydney, and San Francisco, and plans to expand further, Stranger Soccer aims to make playing football as popular as watching it. The company encourages communal play and offers memberships for savings, providing an accessible way for football enthusiasts to engage in the sport regularly. Their service includes features like official hosts for games, the ability to book friendlies, and a system to connect with other players, making it a comprehensive solution for recreational football.

📋 Description

• Support the License Owner in growing Stranger Soccer’s presence in Houston, Texas through operations support, customer engagement, and digital marketing activities • Handle customer service inquiries and support day-to-day back-office operations • Assist with general operational tasks and administrative updates as needed • Maintain availability and operational support within the CST/CDT time zone • Use ChatGPT or similar tools to assist with fast, clear, and polite customer communications • Ensure clear and consistent communication with users and players • Create basic social media content, including videos, posts, and captions • Support posting and updating social media accounts • Assist in maintaining online presence and community engagement

🎯 Requirements

• Experience in operations, sales, marketing, or customer service is an advantage • Basic knowledge of social media content creation and management • Good English written and verbal communication skills • Conversational to fluent Spanish proficiency, written and spoken • Responsible, responsive, detail-oriented, and team-oriented • Interest in football is a big plus • Ability to work US Central Time (CST/CDT) operational hours • Must submit a resume, cover note, and salary expectations