Account and Success Manager

Job not on LinkedIn

🔥 5 minutes ago

🇩🇪 Germany – Remote

💵 €40k - €50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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Logo of StreamTV

StreamTV

11 - 50 employees

Founded 2018

📱 Media

☁️ SaaS

👥 B2C

💰 $1M Convertible note on 2022-07

Media • SaaS • B2C

StreamTV is a leading global media brand focused on live streaming engagement, providing a suite of products and services for streamers, creators, and broadcasters. The company operates consumer-facing products like OWN3D. tv and OWN3D. pro, offering customizable streaming layouts, overlays, alerts, chatbots, donation tools, and copyright-free music to help individuals and teams start and enhance their streaming careers. StreamTV partners with platforms and integrations to serve the live streaming ecosystem and offers customer support, press, and investor relations channels from its Austria-based headquarters.

📋 Description

• Own day-to-day relationships with agency partners in the TikFinity ecosystem • Onboard new agencies and guide them to measurable success with StreamTV's tools • Spend most of the time in direct customer-contact calls, support, and check-ins • Gather agency feedback systematically and prepare it for the product team • Support rollout of campaigns sold to creators through their agencies • Keep partners, deals, and follow-ups moving reliably over the long term • Identify new agency partnership and campaign opportunities

🎯 Requirements

• Excellent English, written and spoken, at a near-native or native level • Hands-on, operational mindset • Strong perseverance and follow-through • Comfortable with daily, client-facing communication • Solid know-how of the creator and streaming economy and its players • Industry experience in the creator, streaming, or agency space • Prior account management, customer success, or B2B partnership experience (great to have) • Experience working with TikTok agencies, talent management, or influencer-driven growth (great to have) • A feel for advertising and campaign work (great to have)

🏖️ Benefits

• Competitive salary • 100% remote setup • Flexible working hours • Friendly working atmosphere • Diverse, international team • Opportunity to positively impact streamers' and viewers' experiences • Real ownership of agency relationships • Opportunity to help build a new advertising vertical from the ground up

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