Customer Onboarding Specialist

Job not on LinkedIn

🔥 18 hours ago

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

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Subsplash

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤝 Non-profit

SaaS • Non-profit • Religion

Subsplash is a comprehensive digital platform designed to enhance the discipleship and community engagement of churches. It offers a suite of tools including custom-branded mobile and TV apps, website building, integrated giving solutions, church management, media hosting, live streaming, and secure group messaging. Subsplash aims to support churches and ministries of all sizes with innovative features like Pulpit AI to maximize ministry impact and engage congregations both online and offline. Its solutions help churches grow their community and impact by providing streamlined management, communication, and outreach tools.

📋 Description

• Providing tailored services for paid implementation clients including but not limited to consulting, building and graphic design • Providing clients with creative direction and solutions to problems via tickets and phone calls and screen sharing • Working closely with the client to curate their onboarding journey and see that apps pass internal review in six weeks or less from signup • Reviewing client apps for quality assurance • Working with your team on new projects and ideas to better the client experience • Troubleshooting complex issues

🎯 Requirements

• 2 years of customer service experience • Experience using systems like Zendesk, JIRA, Asana, and Google Apps • Basic coding knowledge (Bonus Qualification) • Experience with Photoshop and/or other image manipulation and design programs (Bonus Qualification)

🏖️ Benefits

• Generous Paid Time Off • Medical Coverage • Dental Coverage • Vision Coverage • Short and long term disability and life insurance • 401k Matching • Professional Development • Top of the Line Equipment • Referral Program • Parental Leave • Family-Friendly Culture