SuccessKPI
All-in-one revolutionary insight and action platform that uses AI, analytics, and automation to remove CX obstacles.
IVR and Contact Center • AWS • Azure • AI • Artificial Intelligence
51 - 200
💰 $33M Private Equity Round on 2022-01
Professional Services Project Manager - Remote, Thailand
March 7
SuccessKPI
All-in-one revolutionary insight and action platform that uses AI, analytics, and automation to remove CX obstacles.
IVR and Contact Center • AWS • Azure • AI • Artificial Intelligence
51 - 200
💰 $33M Private Equity Round on 2022-01
Description
• Drive and lead service delivery programs • Focus on project management, planning, tracking, risk mitigation, and communication • Ensure delivery of value to customers through cross-functional efforts • Handle current project status at both strategic and detail levels • Help customers define success criteria and project scope • Manage project schedule and plan • Facilitate and manage cross-functional projects • Provide updates to various stakeholders • Track project timelines and costs • Utilize industry best practices and standards • Measure project performance and identify areas for improvement
Requirements
• Minimum 1 year of PS Project Management experience • Proficient in project management tools like Microsoft Project, Smartsheet • Proficient in Microsoft Office products and Email • Experience with Jira and Salesforce is a plus • Practical experience in implementation engagements • Experience with AI/ML SaaS products, business intelligence, large scale systems integrations • Strong familiarity with software project management methodologies and best practices • Ability to manage project budgets and timelines • Excellent analysis, problem-solving, team management skills • General knowledge of the company's products and services • Fluent in English & Thai language
Benefits
• Competitive benefits and perks • Opportunity to make a mark and nurture work-life balance • Remote work environment • Fluent in Thai & English required
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