Customer Service Representative – Utility Services

Job not on LinkedIn

🔥 15 hours ago

🇲🇽 Mexico – Remote

💵 $800 / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of Sunroom Leasing

Sunroom Leasing

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Sunroom Leasing is a pioneering leasing brokerage that revolutionizes the rental experience for property managers and investors. By combining cutting-edge technology with the expertise of leasing professionals, Sunroom enables clients to efficiently rent out single-family homes while maximizing their investment potential. They provide full-service leasing that includes property setup, marketing, renter support, application processing, tenant screening, and more, ensuring a seamless process that reduces the burden on property managers.

📋 Description

• Assist renter customers with placing utility orders and explaining available options • Communicate with renters by phone, text, and email • Make outgoing calls to follow up with renters • Contact utility providers when needed • Ensure utility orders are completed and verified • Assist with additional client or team support activities as time allows • Proactively update team members on work

🎯 Requirements

• Available for a 4-month contract • Available to work full-time hours with some weekend availability • Fluent in English • Strong verbal and written communication skills • Persistence and follow-up skills • Comfortable handling confidential and sensitive information securely • Willing to undergo a standard background check • Comfortable using and learning new technology • Able to work with multiple applications and windows simultaneously • Highly organized and able to track multiple moving pieces in a high-volume environment • Able to multitask • Friendly, outgoing, and empathetic • Able to adapt to changing processes and utility options • Goal-oriented and motivated by targets • Desktop or laptop computer with a reliable internet connection • Experience working with customers in sales and/or customer service

🏖️ Benefits

• Innovative company environment • Supportive team with training and support • Modern proprietary software and CRM systems • Growth opportunities and internal hiring • Inclusion and diversity commitment

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