Patient Intake, Scheduling Coordinator

Job not on LinkedIn

🔥 5 hours ago

🇵🇭 Philippines – Remote

💵 ₱30k - ₱34.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Coordinator

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🛍️ eCommerce

🎯 Recruiter

Consulting • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Serve as the first point of contact for new and prospective patients • Answer inbound calls and respond to inquiries about services and appointments • Conduct outbound calls to patient leads and follow up on online bookings • Collect accurate patient demographic and insurance information • Obtain insurance cards and verify acceptance before scheduling • Coordinate with insurance verification teams to book patients appropriately • Collaborate with Physical Therapists on scheduling and rescheduling • Schedule evaluations and follow-up appointments 4–6 weeks in advance • Create and maintain accurate patient charts • Document patient data to support clinical and billing workflows • Track patient status to prevent missed follow-ups or dropped leads

🎯 Requirements

• Excellent customer service and patient communication skills • Strong verbal and written English skills for daily interaction with patients and internal teams • Proven ability to multitask in a fast-paced, patient-facing environment • Strong organizational skills to ensure timely follow-ups and accurate scheduling • High attention to detail and commitment to accuracy in data entry and documentation • High school diploma or equivalent required • Experience in healthcare intake, patient scheduling, or medical front-desk operations preferred • Familiarity with insurance verification processes preferred • Experience working with EMR or patient management systems preferred • Healthcare administration or related coursework is an advantage

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • Night Differential • 20 PTO credits annually • VL and SL cash conversion • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learning • A laptop will be provided by the company • NIGHT SHIFT • WORK FROM HOME