Operations & Account Manager

🕒 April 30

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Supplement Hub

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🧘 Wellness

🛍️ eCommerce

👥 B2C

Wellness • eCommerce • B2C

Supplement Hub is a German-based supplement company and multi-brand operator that develops, manufactures, and sells affordable, high-quality nutritional supplements with an emphasis on transparency, sustainability, and value. They source selected ingredients and seal/pack products in Germany, run multiple in-house brands, and distribute directly to customers via e-commerce across Europe and the USA, touting millions of orders and hundreds of products. The company emphasizes test-driven product development, efficient local manufacturing, and a direct-to-consumer, growth-focused culture.

📋 Description

• You take full ownership of the Amazon backend (Seller Central) and ensure all workflows (content maintenance, SEO optimization, flat files) run smoothly and without errors. • You develop and document scalable Standard Operating Procedures (SOPs) for our junior managers and perform the final quality control (double-check instance). • You ensure launch readiness for new products — from keyword research to final A+ Content. • You monitor core KPIs (conversion rate, TACOS, out-of-stock rate) and proactively derive optimization measures. • You work closely with the founding team on automation projects to sustainably reduce manual effort.

🎯 Requirements

• You have at least 2–3 years of relevant experience within the Amazon ecosystem (ideally in supplements, FMCG, or beauty), either agency-side or at a fast-growing D2C brand. • You know the ins and outs of Seller Central by heart and have a deep understanding of Amazon SEO and the psychology of high-converting content. • You demonstrate an extremely conscientious and structured working style. • You are proficient with Helium 10 and Excel (pivot tables/data analysis) and have an affinity for process automation. • Fluent written and spoken German and English.

🏖️ Benefits

• Flexibility: Remote-only policy — work from wherever you want. • Career growth: Flat hierarchies and the opportunity to take on greater responsibility quickly (e.g., a team lead role for the entire marketplace area). • Impact: Work directly with the founders and play a key role in scaling an ambitious brand. • Culture: A dynamic environment that values results over presence and appreciates candid feedback.