General Accounting Specialist

🕒 5 days ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Maintain accurate financial records and prepare reports in compliance with government-mandated tax requirements and company accounting standards • Process high volumes of accounts payable, accounts receivable, and general ledger transactions accurately and efficiently • Reconcile accounts and bank statements, identifying and resolving discrepancies and escalating issues as needed • Own account reconciliations through the month-end closing process • Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Management, or a related field, or equivalent trade qualification • Minimum of three (3) years of experience in general accounting, including accounts payable, accounts receivable, and bookkeeping, preferably within an outsourced services environment • Solid understanding of basic bookkeeping and accounts payable/receivable principles • Strong understanding of business and income tax worksheets and computations • Proven ability to calculate, post, and manage accounting figures and financial records • Proficient in MS Office or Google Workspace • Excellent problem-solving and judgment skills, with a high level of attention to detail and accuracy • Strong organizational skills with the ability to prioritize multiple tasks, meet deadlines, work independently, and perform under pressure • Nice-to-Haves: CPA or CMA • Working knowledge of IFRS and US GAAP • Experience with Sage Intacct (QuickBooks) or similar accounting software

🏖️ Benefits

• Competitive compensation designed to recognize your experience, contributions, and impact • Retirement Savings Program with Company Matching to help support your long-term financial goals • Life insurance coverage • HMO coverage starting on Day 1 • Free dependent coverage, with one (1) dependent covered upon regularization and a second (2) dependent added after one year of service • Paid time off plus birthday leave so you can rest, recharge, and celebrate your special day • Opportunities for skills training and personal and professional development to support your continued growth