
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🕒 Yesterday
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1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Supervise, mentor, and support the Accounts Payable team by providing day-to-day guidance, coaching, and training to promote high performance and continuous development • Oversee the complete Accounts Payable cycle, including invoice processing, payment runs, reconciliations, and employee expense reimbursements while ensuring accuracy and timeliness • Ensure vendor invoices, employee expense reports, and other payables are processed accurately while responding promptly and professionally to vendor inquiries and payment concerns • Monitor Accounts Payable data to identify trends, resolve discrepancies, and recommend process improvements that enhance operational efficiency and accuracy • Maintain strong internal controls and ensure compliance with company policies, accounting procedures, and applicable regulatory requirements • Partner closely with Procurement, Finance, and other internal teams to resolve invoice discrepancies, improve workflows, and support business objectives • Prepare and review Accounts Payable reports, including aging reports, accruals, and other financial reporting requirements • Support month-end and year-end closing activities by ensuring all Accounts Payable transactions are accurately recorded and reconciled • Maintain accurate and up-to-date vendor information to ensure data integrity across financial systems • Participate in internal and external audits by providing required documentation and supporting audit requests • Stay current with industry best practices, regulatory updates, and emerging Accounts Payable technologies to support ongoing operational excellence • Adhere to company policies and procedures while consistently delivering accurate, timely, and high-quality financial operations.
• Minimum of two (2) years of experience in a Senior Accounts Payable, Lead, or Supervisory role • Associate degree or two-year degree in Business, Accounting, or a related field is preferred • Strong experience managing the full Accounts Payable lifecycle, including invoice processing, payment runs, reconciliations, vendor management, and employee expense reimbursements • Experience with NetSuite and Coupa is highly preferred • Strong proficiency in Microsoft Excel and Microsoft Word, with excellent computer literacy • Strong understanding of financial processes, internal controls, and Accounts Payable best practices • Willingness to render overtime as business needs require.
• Competitive Compensation • Full adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Comprehensive Life Insurance Coverage • HMO Coverage starting on Day 1 • One (1) free dependent upon regularization, with a second dependent added after one year of service • Generous Paid Time Off plus Birthday Leave • Structured Career Growth Opportunities • Continuous Learning, Skills Training, and Professional Development Programs • Remote Work Setup
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