SupportNinja
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
Business Development Representative
May 11
SupportNinja
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
Description
• Responds promptly and professionally to all new business opportunities inquiries via phone, email, or chat • Identifies and pursues new business opportunities within targeted markets and industries • Generate high-quality leads through various channels, including cold calling, email, social media and other networking events and platforms • Evaluate leads and opportunities to determine their fit with the organization’s target client and ensure they meet minimum criteria • Initiate and maintain meaningful conversations with potential clients to understand their needs, challenges and objectives • Conduct in-depth research to create a solid understanding of the organization’s products/services and effectively communicate the value proposition to potential clients • Foster a collaborative environment with clients showcasing partnership, communication and engaging conversations on a frequent basis • Accurately track and manage sales activities, leads and opportunities in CRM software • Adheres to company policies and procedures • Meets or exceeds performance targets for related KPI’s • Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborates with other departments as needed • Maintains a positive, empathetic, and professional attitude toward customers and colleagues at all times • Performs other duties as assigned
Requirements
• At least 6 months of experience in a sales, business development representative, or equivalent, preferably in a call center/BPO industry • Strong communication and presentation skills, both verbal and written • Strong negotiation skills • Proficient in using computers and various software applications
Benefits
• N/A
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