SupportNinja
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
Senior Director, Corporate Controller
🔥 0 minutes ago
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SupportNinja
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
📋 Description
• Serve as the primary deputy and operational right-hand to the VP of Finance • Drive the global financial architecture, ensuring fiscal integrity, regulatory excellence, and scalable accounting operations across all international entities • Act as a key advisor to executive leadership, managing enterprise-level risk and championing organizational transformation • Architect and oversee the global financial infrastructure, driving high-performance accounting operations and robust financial reporting frameworks • Provide critical insights to inform enterprise-wide business strategy • Direct the enterprise risk management strategy, ensuring regulatory compliance and safeguarding global assets against evolving financial risks • Champion digital transformation initiatives within the finance function to increase efficiency, automation, and decision-support capabilities • Lead complex global M&A integration activities, ensuring seamless financial consolidation and operational alignment • Establish and govern enterprise-wide financial policies that drive fiscal discipline, scalability, and adherence to global accounting standards • Cultivate and mentor a high-performing global finance leadership team, embedding a culture of strategic accountability and continuous professional development • Collaborate with the VP of Finance to define the long-term financial roadmap, focusing on capital efficiency, profitability, and sustainable growth • Oversee audit strategy and complex external auditor relationships, ensuring transparency and superior governance standards
🎯 Requirements
• Bachelor's degree in Accounting, Finance, or a related field with a required CPA certification • Minimum of twelve to fifteen (12–15) years of progressive experience in accounting and finance • At least five to ten (5–10) years in a significant senior leadership capacity within a complex, global environment • Two to three (2–3) years of experience operating at a Director level • Strong understanding of GAAP and financial reporting requirements, with a demonstrated ability to oversee audits and ensure compliance • Proficiency in financial systems and software, with extensive experience using Sage or comparable ERP platforms • High proficiency in the Google Workspace technology ecosystem • Skilled in developing financial models, conducting variance analysis, and driving process improvements across finance functions • Proven expertise in financial analysis, budgeting, forecasting, and data-driven decision-making within complex organizational structures • Must be available to work during US EST business hours with some flexibility and necessary schedule overlap • Nice-to-haves: MBA or Master's degree in Accounting/Finance, and prior experience in a global BPO setup.
🏖️ Benefits
• Competitive compensation designed to recognize your experience, contributions, and impact • Retirement Savings Program with Company Matching to help support your long-term financial goals • Life insurance coverage • HMO coverage starting on Day 1 • Free dependent coverage, with one (1) dependent covered upon regularization and a second (2) dependent added after one year of service • Paid time off plus birthday leave so you can rest, recharge, and celebrate your special day • Opportunities for skills training and personal and professional development to support your continued growth
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