Internal Account Director – Recruitment & Retention Strategy

🕒 June 4

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Support pre-award solutions planning with R&R Solution Strategists, Proposals and BD teams, supporting standard RFP and ‘additional bid’ submissions • Take responsibility for representing R&R services at Bid Defense Meetings and customer engagements, engaging other SMEs as required in support of solutions awards • Understand the impact and implementation of solutions relating to recruitment and retention • Embrace a ‘growth mindset’ to increase studies benefiting from site and patient solutions at start of study • Effectively manage Recruitment & Retention strategy from planning to close-out, including finalization of Patient Recruitment Plans (PRPs) from BDM to Quick Start Camp (QSC) • Partner closely with R&R Operations Leads and Specialists to ensure timely quality delivery of solutions • Participate in enrollment review sessions and support cross-team goals with proactive risk mitigation strategies • Partner with PLs, DPDs and others to effectively manage sponsor escalations as primary point of contact • Ensure reporting and tracking of R&R solutions in specified Syneos Health systems (e.g. PDC R&R Health Assessment) • Utilize critical thinking and strategic messaging to articulate solutions value proposition • Proactively work with data scientist, R&R Solution Delivery Specialists, R&R Solution Strategists, R&R Operations team and others to track and identify trends, learnings, and predict outcomes • Prioritize solutioning with focus on timely enrollment strategies and study-specific therapeutic category, geographies and distinct protocol with lens on reducing site and patient burden • Ensure regular communication and cross-solving with internal partners, customers, R&R operations, and other Directors • Continually learn about cross-team solutions, planned innovations and help ideate based on learned experiences and market needs • Actively listen for project support opportunities and prospective customer opportunities for standalone business • Be responsible for collating feedback on 3rd party vendors and engaging assigned vendors in governance meetings • Participate in partner meetings and trainings to meet internal partner and customer needs

🎯 Requirements

• Support pre-award solutions planning with R&R Solution Strategists, Proposals and BD teams, supporting standard RFP and ‘additional bid’ submissions • Take responsibility for representing R&R services at Bid Defense Meetings and customer engagements, engaging other SMEs as required in support of solutions awards • Understand the impact and implementation of solutions relating to recruitment and retention • Embrace a ‘growth mindset’ to increase studies benefiting from site and patient solutions at start of study • Effectively manage Recruitment & Retention strategy from planning to close-out, including finalization of Patient Recruitment Plans (PRPs) from BDM to Quick Start Camp (QSC) • Partner closely with R&R Operations Leads and Specialists to ensure timely quality delivery of solutions • Participate in enrollment review sessions and support cross-team goals with proactive risk mitigation strategies • Partner with PLs, DPDs and others to effectively manage sponsor escalations as primary point of contact • Ensure reporting and tracking of R&R solutions in specified Syneos Health systems (e.g. PDC R&R Health Assessment) • Utilize critical thinking and strategic messaging to articulate solutions value proposition • Proactively work with data scientist, R&R Solution Delivery Specialists, R&R Solution Strategists, R&R Operations team and others to track and identify trends, learnings, and predict outcomes • Prioritize solutioning with focus on timely enrollment strategies and study-specific therapeutic category, geographies and distinct protocol with lens on reducing site and patient burden • Ensure regular communication and cross-solving with internal partners, customers, R&R operations, and other Directors • Continually learn about cross-team solutions, planned innovations and help ideate based on learned experiences and market needs • Actively listen for project support opportunities and prospective customer opportunities for standalone business • Be responsible for collating feedback on 3rd party vendors and engaging assigned vendors in governance meetings • Participate in partner meetings and trainings to meet internal partner and customer needs

🏖️ Benefits

• We are passionate about developing our people, through career development and progression • supportive and engaged line management • technical and therapeutic area training • peer recognition and total rewards program • We are committed to building an inclusive culture – where you can authentically be yourself • Driven to Deliver – passion of our colleagues to show up each day and shape solutions