Syrve
We help amazing hospitality businesses and their people perform at their very best every day.
51 - 200
Tech support engineer (L3)
February 2
Syrve
We help amazing hospitality businesses and their people perform at their very best every day.
51 - 200
Description
• Solve incidents and non-trivial technical problems with Syrve software. • Interact with technical services of Syrve partners. • Work with Syrve software and the whole stack of technologies of the Syrve software environment. • Interact with the development team and the DevOps team, be part of this process. • Actively work with cloud technologies.
Requirements
• At least 3 years of experience as a Technical Support Specialist. • B2B customer/tech support experience is a plus. • Should have a working knowledge of databases (SQL and PostgreSQL). • Should have a working knowledge of one or more database query languages. • Experience with Back- and Front-office equipment (very desirable). • Basic knowledge of server OS administration. • Proven written communication skills in Russian(C1) and English (B2 level). • Experience in POS, Restaurant management software is a big plus. • Experience with logs and the ELK technology stack is a big plus.
Benefits
• Working with an international company. • Registration under the Labor Code of Armenia from the first day. • Ability to work both remotely and in the office if desired. • Gym access package. • Free English Courses with colleagues. • Health insurance. • Relocation cost.
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