Key Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Tandem Diabetes Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

🔧 Hardware

Healthcare • Manufacturing • Hardware

Tandem Diabetes Care is a medical device company that designs and manufactures insulin pumps and automated insulin delivery systems powered by its Control-IQ+ predictive algorithm. Its products, including the t:slim X2 and Tandem Mobi, integrate with continuous glucose monitors and compatible smartphones, support remote software updates, and are accompanied by mobile and cloud-based applications, training, and 24/7 support to help people manage insulin therapy.

📋 Description

• Build trusted, long-term partnerships with key PSAD organisations across France • Develop and execute strategic account plans supporting sustainable growth and customer success • Serve as primary strategic contact for assigned accounts • Identify opportunities to strengthen partnerships and drive business development • Drive commercial performance and revenue growth across the portfolio • Lead commercial negotiations and manage contractual agreements • Use market intelligence, customer insights, and business data to identify growth opportunities • Monitor account performance through KPIs, forecasting, business reviews, and performance analysis • Prepare and present business reviews and recommendations to stakeholders • Support patient care pathways through collaboration with PSAD organisations and healthcare professionals • Coordinate educational initiatives and training programmes for healthcare teams and PSAD nursing staff • Build relationships with stakeholders across partner organisations • Collaborate with CDSS, Marketing, Finance, Commercial Excellence, Supply Chain, Customer Service, and other internal teams • Facilitate governance meetings, strategic planning discussions, and operational reviews • Contribute to continuous improvement initiatives • Maintain a patient-first mindset while ensuring compliance with company policies, ethical standards, and regulatory requirements • Report to the Country Manager, France

🎯 Requirements

• Bachelor's degree or equivalent professional experience • Master's degree or equivalent qualification (preferred) • Proven experience in Key Account Management, strategic partnerships, or commercial leadership within medical devices, pharmaceuticals, healthcare services, or a related healthcare environment • Fluent French and professional-level English • Experience negotiating and managing complex commercial agreements • Strong understanding of the French healthcare environment and PSAD landscape • Experience working with healthcare stakeholders and navigating complex healthcare systems • Diabetes market experience (highly desirable) • Strong commercial acumen, including account planning, forecasting, and performance management • Strong analytical and problem-solving skills • Excellent communication, presentation, and influencing skills • Willingness and ability to travel extensively throughout France and regularly visit customer sites, partner organisations, and internal meetings • Compliance with company policies, ethical standards, and regulatory requirements

🏖️ Benefits

• Significant ownership and autonomy across a national territory • Opportunity to influence strategic partnerships that directly impact patients and healthcare providers • Working alongside talented, collaborative, and mission-driven colleagues • Exposure to a dynamic and growing international business • Stimulating environment where innovation, customer focus, and continuous improvement are central • Meaningful work contributing to improved health outcomes for people living with diabetes • Workplace supporting well-being, achievements, growth, fun, and camaraderie • Equal opportunity and inclusive workplace