Account Manager

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Manage and grow a diverse portfolio of customers across France & Belgium • Build trusted, long-term relationships with laboratories, universities, hospitals, biotechnology and pharmaceutical companies, food and beverage manufacturers, automotive companies, semiconductor manufacturers, and other organisations • Understand customers’ scientific, operational, and commercial needs through meaningful conversations • Help customers identify suitable laboratory products, chemicals, instruments, and consumables with internal product specialists and supplier partners • Proactively engage existing customers to uncover new opportunities and strengthen partnerships • Introduce customers to relevant products, services, and solutions across Thermo Fisher Scientific’s portfolio • Deliver against sales goals while creating value for customers • Connect with customers through phone, video meetings, LinkedIn, and digital channels • Support customers in using digital tools and the online purchasing experience • Build and maintain a healthy Salesforce sales pipeline • Follow up on opportunities and keep customer activities organised • Collaborate with Inside Sales and Field Sales colleagues to provide appropriate customer support • Work with Sales, eBusiness, and Digital teams to improve the customer experience • Share customer insights to improve products, processes, and digital tools • Contribute to a collaborative European sales team

🎯 Requirements

• Bachelor’s degree in Business, Life Sciences, or another relevant discipline • Previous experience in sales, account management, or business development highly preferred • Confidence engaging customers proactively by phone, video, and digital channels • Strong communication and relationship-building skills • Resilient, self-motivated, and results-oriented mindset • Curiosity to understand customer challenges and translate them into valuable solutions • Commercial mindset, willingness to learn, and ability to build strong customer relationships • Experience with Salesforce or another CRM system is an advantage • Fluency in French and English, written and spoken, required • Comfortable working independently in a 100% remote, home-based role • Willingness to travel occasionally for team meetings and customer events, typically 1–3 trips per year

🏖️ Benefits

• 100% remote, home-based position • Occasional travel for team meetings or customer events, typically 1–3 trips per year • Support from experienced product specialists and supplier partners with technical expertise • Reasonable accommodation for individuals with disabilities during the application, interview, and employment process