Key Account Manager

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Lemonway

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🛍️ eCommerce

Fintech • eCommerce

Lemonway is a pan-European payment institution dedicated to marketplaces and alternative finance platforms, providing payment processing, wallet management, and third-party payment services within a KYC/AML-regulated framework. Trusted by over 400 websites across Europe, including 200 crowdfunding platforms, Lemonway has opened 12 million e-wallets for end-users since its inception in 2007. The company, headquartered in Paris with a presence in Hamburg, is approved and regulated by the ACPR and holds the 'EU financial passport' in 29 countries. With its focus on fintech and eCommerce payments, Lemonway continues to innovate within the financial services sector.

📋 Description

• Manage, retain, and grow a portfolio of top 50 key accounts based in France and Europe • Identify upsell and cross-sell opportunities with existing clients • Help customers maximize their sales operations and strengthen Lemonway’s value proposition • Serve as the primary point of contact for strategic clients • Coordinate with product, support, compliance, and other internal teams • Ensure overall customer portfolio satisfaction and resolve issues quickly • Monitor KPIs and prepare regular reports • Suggest areas for improvement • Update information and forecasts in Salesforce

🎯 Requirements

• Less than 5 years of experience as an Account Manager, Key Account Manager, or Account Executive • At least 2 years of experience in the payments industry • Experience working with large B2B clients, ideally in an international context • Excellent negotiation skills • Project management skills • Communication skills • Customer- and solution-oriented mindset • Eagerness to learn and improve solutions collaboratively with internal teams • Fluent in English and alternatively in Spanish or Italian • French is not mandatory but is advantageous