E-Commerce Operations Manager

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Teamified

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🤝 B2B

👥 HR Tech

🎯 Recruiter

B2B • HR Tech • Recruitment

Teamified is a global talent powerhouse that specializes in connecting businesses to offshore talent. They offer a comprehensive platform that simplifies the hiring process by providing access to a diverse range of skilled professionals from multiple industries. With a focus on data security and a people-first approach, Teamified aims to reduce hiring times and costs while ensuring high-quality talent matches for organizations.

📋 Description

• Oversee and manage customer orders via website and phone, ensuring 100% accuracy • Validate order details, invoices, and pricing to eliminate errors • Coordinate and schedule deliveries with logistics and delivery partners • Analyze order and delivery costs to identify inefficiencies and recommend improvements • Provide high-level customer support, including handling inquiries, sales calls, and product recommendations • Build and maintain strong relationships with customers and suppliers • Manage and optimize the online product catalog, including product listings, categories, and overall website presentation • Ensure product information is accurate, up-to-date, and aligned across platforms • Identify opportunities to streamline workflows and improve operational efficiency • Implement automation solutions for order processing and backend operations • Oversee AI-powered tools and prompts to ensure accuracy and efficiency across: • Order management • Product updates • Customer interactions • Monitor key operational metrics and prepare performance reports • Identify trends, highlight areas for improvement, and implement data-driven solutions • Prepare quotations and other sales-related documentation

🎯 Requirements

• Minimum 5 years of experience in eCommerce, logistics, or online operations • Proven experience managing eCommerce platforms and digital workflows • Strong attention to detail, especially in order processing, invoicing, and pricing accuracy • Excellent written and spoken English communication skills • Strong analytical, problem-solving, and process improvement skills • Proficiency with eCommerce platforms, Xero, and other digital tools • Experience with eBay or other online marketplaces is an advantage • Experience with AI tools, prompt engineering, and workflow automation is highly desirable • Strong time management skills, reliability, and flexibility to start early if required • Proactive, adaptable, and comfortable working in a fast-paced environment • Nice to Have: • Background or familiarity with construction-related products • Degree in Commerce, Business, Engineering, or Construction

🏖️ Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time. • Access to online learning platforms and a budget for professional development • A collaborative, no-silos environment, encouraging learning and growth across teams • A dynamic social culture with team lunches, social events, and opportunities for creative input • Health insurance • Leave Benefits • 13th Month Salary