A forward-thinking digital, platform and base operations services company powered by its employee-owners! Always Ahead!
Digital Services • Base Operations & Support • Platform Services • Integrated Logistics Support • Predictive Maintenance
201 - 500
March 19
A forward-thinking digital, platform and base operations services company powered by its employee-owners! Always Ahead!
Digital Services • Base Operations & Support • Platform Services • Integrated Logistics Support • Predictive Maintenance
201 - 500
• Manage the CX/UX related planning, prioritization and decision making. Advocate for broader CX/UX activities in support of HSIN as needed. • Lead and participate in sessions that leverage CX/UX design methods and strategies. • Translate user needs into concepts, personas, user journeys, information architecture, user flows, wireframes and visual design prototypes using tools such as Figma, Mural, and Optimal Workshop. • Conduct and synthesize user research and usability testing and translate those results into designs that will improve products in an iterative fashion. • Lead efforts to develop and implement customer-specific design patterns and information architecture that adhere to DHS brand guidelines. • Responsible for researching, conceptualizing, designing and making applications more usable and user friendly.
• Bachelor’s degree in a related field or equivalent experience + 11 years of additional experience • Experience with user interface design patterns and standard UCD methodologies. • Applies the User Experience methodology to process and software design to eliminate drag. Re-write as experience. Experience applying User Experience Methodology etc…. • Experience piloting a plain language content strategy to facilitate an easy-to-understand user experience for all users. • Understanding of common software development and agile development practices. • Ability to obtain and maintain a Public Trust clearance. • Experience in web design and development using HTML, CSS, and JavaScript, responsive design, web standards backward browser capability. • Working knowledge of browsers, WYSIWYG editors, graphic design software (ex.- Photoshop, Illustrator), animation software, and image optimization.
• Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines) • 401k plan with Roth option. - Eligibility for an employer match. - Immediate vesting • Paid time off • Holidays – 11 paid holidays per year • Comprehensive medical, dental, and vision plans • Company-paid Life & AD&D insurance plan • Employee Assistance Program • Wellness Resources • Company-paid training and development program • Voluntary benefits include: - Life & AD&D Insurance for employee, spouse, and children - Short-term and long-term disability (per plan guidelines) - Legal Shield and Identity Theft protection plans - Pet Insurance
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