Client Success Operations Coordinator

🔥 3 minutes ago

🇵🇭 Philippines – Remote

💵 ₱37.5k - ₱46k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TechnologyAdvice

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

📋 Description

• Set up and maintain client programs in Salesforce, ensuring campaign details, requirements, and timelines are accurate • Monitor active programs, track deliverables, and flag pacing, quality, or execution issues • Troubleshoot campaign setup and delivery issues with internal teams • Prepare regular campaign reports and verify data accuracy before sharing with Client Success • Coordinate internal handoffs and follow up on open items • Review leads and campaign elements against program requirements and flag corrections • Maintain organized, up-to-date campaign records and process documentation • Identify recurring issues and suggest workflow improvements

🎯 Requirements

• Entry-level position • Agile professional who excels in a fast-paced environment and can continuously pivot strategies to meet business needs • Highly organized and comfortable managing several programs and deadlines simultaneously • Detail-oriented when working with campaign requirements, data, and reports • Clear communicator who can provide updates, ask questions, and follow up with internal teams • Proficient in Google Sheets or Excel, including data management, report building, and accuracy checks • Familiar with Salesforce or a similar CRM, or able to learn new systems quickly • Proactive in spotting issues, finding answers, and escalating problems when needed • Interest in learning how B2B demand generation campaigns work • Must have a working laptop/PC, internet, and a backup connection • Must be currently authorized to work in the Philippines at hire and maintain authorization throughout employment • Employer work visa sponsorship and support are not provided • Pre-employment screening required

🏖️ Benefits

• Mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives • Flex Fridays, including a full or half day off on Fridays while maintaining a 40-hour week • Remote-first culture; work from home • 14 days of annual paid time off • Philippine government-declared holidays • 5 additional paid time-off days after 1 year • Philippine statutory benefits: SSS, PhilHealth, and HDMF • Corporate HMO Plan for full-time PH employees after two months of tenure • Monthly rice subsidy • Headspace app access • Bonus for presenting in the monthly speaker series