Field/Application Engineer – Robotics

🔥 1 minute ago

🌐 Germany, Austria – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

👻 Ghost score 12%

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🗣️🇩🇪 German Required

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Logo of Tekpoint GmbH

Tekpoint GmbH

51 - 200 employees

Founded 2009

📦 Logistics

📣 Marketing

📡 Telecommunications

Logistics • Marketing • Telecommunications

Tekpoint GmbH is a European distributor specializing in telecommunication products and consumer electronics, providing B2B sales and value-added services. The company offers end-to-end distribution capabilities—processing orders from single units to large volumes—plus warehousing, logistics/fulfillment, marketing and partner-connectivity services to help vendors reach retailers and end users across Central and Eastern Europe. Tekpoint positions itself as a modern distributor that integrates with customers’ systems to deliver efficient, localized sales and delivery solutions.

📋 Description

• Install and configure robotics systems directly at customer sites • Support commissioning, go-live, and initial production deployments • Conduct customer training and handovers to operational teams • Document setups, technical parameters, and outstanding issues • Analyze and resolve technical issues during ongoing operations • Provide ongoing support and assist with maintenance and service-related matters • Troubleshoot hardware, interface, and system-related issues • Build team expertise to reduce reliance on supplier support • Escalate technical issues to vendors and internal teams • Provide field feedback to improve deployment and support processes • Contribute to developing standards, checklists, and best practices for customer projects

🎯 Requirements

• Technical background in mechatronics, electronics, automation, or a comparable field • Hands-on experience with hardware systems, technical installations, or field service assignments • Experience installing or servicing technical systems • Fluency in German and basic proficiency in English • Willingness to travel within the DACH region • Strong problem-solving skills and proven troubleshooting expertise • Practical, reliable, and structured approach to work • Strong customer focus and clear communication in technical situations • Sense of responsibility and willingness to follow issues through to resolution • Nice to have: Experience with robotics, AGVs, AMRs, or industrial automation • Nice to have: Basic knowledge of networking or IT

🏖️ Benefits

• Exciting role in a dynamic and international environment • Opportunity to actively shape a growing business area with high visibility • Short decision-making paths, open communication, and a collaborative company culture • Modern way of working focused on digitalization, efficiency, and pragmatic solutions • Individual development and training opportunities • Fresh fruit, coffee, and regular company events

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