Senior Cluster Key Account & Sales Manager – m/f/div/no disclosure

🕒 March 7

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Telegraphenamt

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

👥 B2C

🧘 Wellness

B2C • Wellness

Telegraphenamt is a boutique hotel brand in Berlin operating historic properties near the Museumsinsel, offering 97 unique rooms, maisonettes and suites across two prime city locations. The hotel combines accommodations with on-site restaurants and bars, event and meeting spaces, fitness & spa facilities, and a focus on guest experiences, sustainability and local culture.

📋 Description

• In this role you are the commercial backbone of our cluster. • You are responsible for strategic new-customer acquisition and you steer our sales activities based on data. • Active B2B new-client acquisition (MICE & Corporate) – independent, targeted & strategic. • Analysis-based reacquisition – reviving lost contacts & unlocking revenue potential. • Responsibility for proposals and contract negotiations, particularly framework agreements. • CRM-driven sales work – careful lead management & systematic follow-up. • Sales reporting & KPI management – your decisions are based on data, not gut feeling. • Market & competitor analyses – identifying new opportunities, target groups and industry trends. • Strategic input on pricing and offer strategy in collaboration with Revenue and Executive Management. • Mentoring & know‑how transfer – supporting your colleagues in cluster sales.

🎯 Requirements

• Completed hotel management training or a degree in Hospitality, Tourism, Event Management or Business Administration (Sales/Marketing). • At least 5 years of sales experience in the hotel/MICE sector, ideally in a cluster or multi-property environment. • Proven successes in acquisition, contract negotiations and client retention. • Strong proficiency with CRM systems (Salesforce, Opera Sales & Catering or similar). • Experience in sales controlling, KPI evaluation and data analysis. • Negotiation-level German and English skills (spoken & written).

🏖️ Benefits

• Hybrid work – up to 2 days per week remote. • Attractive bonus & compensation model – performance-based & transparent. • Individual development – with a leadership focus. • Corporate benefits – exclusive employee discounts & special offers. • Health programs & corporate health management – your wellbeing matters. • Sales events & networks – you represent the cluster externally. • 28 days of annual leave + special leave days & additional benefits.