Customer Service Representative, Bilingual Spanish B2

Job not on LinkedIn

🔥 3 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

🗣️🇪🇸 Spanish Required

Apply Now
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Logo of Teleperformance

Teleperformance

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Interact with customers to provide solutions and/or open incident reports according to the customer's request. • Handle operational procedures related to clarifying technical questions and product functionality. • Provide addresses of authorized service centers. • Initiate assistance requests for courtesy visits. • Provide updates and check the status of repairs. • Process product exchanges and refunds.

🎯 Requirements

• Must be at least 18 years old • High school diploma or equivalent • Availability to work from home • Fluent in Portuguese and B2-level Spanish

🏖️ Benefits

• TotalPass • Childcare allowance for children up to 5 years old • PLR (profit-sharing bonus) • Payroll-deductible loans (consigned credit) • Meal allowance or meal voucher • Career development plan • Internal promotion opportunities

Apply Now

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