Customer Service Representative I

Job not on LinkedIn

🔥 31 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TeleTech Philippines

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🤝 B2B

🏢 Enterprise

💼 Consulting

B2B • Enterprise • Consulting

TeleTech Philippines is the Philippines division of TTEC (formerly TeleTech). It operates as a customer experience (CX) and contact center services provider in the Philippines, recruiting and supporting customer service and sales professionals (including work-from-home agents and licensed insurance agents) and offering technology and digital solutions to help organizations deliver customer service, sales, and digital transformation. The company's Philippines presence focuses on staffing, operations, and delivering CX services as part of the broader TTEC global business.

📋 Description

• Provide outstanding customer service with courtesy, empathy, confidence, clear communication, and a solution-oriented approach • Work in post-sales support, handling tickets and assisting customers • Manage the post-sales customer portfolio • Identify new business opportunities • Explain pricing, timelines, and terms and conditions • Provide guidance on product specifications • Handle complaints, questions, financial and payment inquiries, delays, and other issues • Report to the department supervisor • Contribute to the success of the customer and team experience

🎯 Requirements

• Proficiency in Microsoft Office, especially Excel • Ability to manage multiple tasks simultaneously • Excellent written and telephone communication skills • Ability to work as part of a team • Analytical mindset • Comfortable using tools and typing • Adaptability to work in a fast-changing environment • Higher education is a plus • No professional experience required

🏖️ Benefits

• Support for professional development and career advancement • An inclusive company culture committed to social responsibility • A global team of people eager to learn and guided by the company’s values • Transportation allowance • Meal or food allowance (R$250.00) • Health insurance • Dental insurance • Life insurance • Childcare assistance • Education assistance • Partnerships with TotalPass, Sesc, and universities • Employee Assistance Program • Personalized training via webcam • 1,000 free courses for career development