Client Onboarding Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 20%

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Logo of The Growth Partner

The Growth Partner

11 - 50 employees

Founded 2022

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

The Growth Partner is a company dedicated to helping entrepreneurs successfully build and scale AI-powered businesses. They provide a proven system that simplifies the process of launching and growing AI ventures, offering one-on-one collaboration and guidance to over 1,200 clients. Through their strategies, clients have reported significant revenues, averaging $18,105 per month, as the company focuses on streamlining business operations with AI technologies to improve efficiency and profitability.

📋 Description

• Contact new customers quickly after they purchase, with a target of making the first phone attempt within 30 minutes • Welcome customers and explain their next steps • Book and confirm Intro and Onboarding calls directly with customers • Follow up consistently by phone, SMS, and email when customers do not respond • Help customers access platforms and complete required setup and preparation before their calls • Follow up with customers who miss appointments and help get them rebooked • Resolve simple login, booking, and platform issues • Escalate more complex customer concerns to the appropriate team • Keep accurate notes and records of customer interactions, progress, and next steps • Continue following up until the customer successfully progresses through onboarding

🎯 Requirements

• Strong spoken and written English • Confident and comfortable speaking with customers by phone • Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client-facing role • Friendly, professional, and patient communication style • Persistent with follow-up without being pushy • Strong organisation and attention to detail • Comfortable using CRM systems and learning new technology • Able to manage multiple customers and priorities at the same time • Reliable, coachable, and comfortable working toward clear performance targets

🏖️ Benefits

• Full-time opportunity • Independent Contractor Agreement • Up to $1,000 USD monthly variable compensation • Fully remote • Opportunity to grow into broader Customer Success, Onboarding, or leadership roles

Apply Now

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