Employee Onboarding Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 10%

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Logo of Puzzle 🧩🚀

Puzzle 🧩🚀

11 - 50 employees

💸 Finance

☁️ SaaS

💳 Fintech

Finance • SaaS • Fintech

Puzzle 🧩🚀 is a modern accounting platform designed for the AI era, providing smart accounting solutions for startups, founders, and accounting firms. It offers real-time financial insights, automatic bookkeeping, and tax compliance tools, all integrated with popular financial technologies like Stripe and Brex. Puzzle automates repetitive accounting tasks, enabling users to focus on financial planning and strategic decision-making. By supporting day-one tax compliance and offering an ecosystem of partner services, Puzzle enhances the financial management experience and supports business growth. It is particularly advantageous for startups seeking to streamline financial operations and reduce reliance on traditional software like QuickBooks.

📋 Description

• Provide personalized support to new hires and clients throughout onboarding • Configure, modify, and optimize onboarding workflows in Process Street and other tools • Ensure compliance with federal, state, and local onboarding requirements • Create employee communications related to onboarding and orientation • Enter and maintain employee data across HRIS, ATS, payroll, and benefits platforms • Coordinate onboarding across HR, Payroll Engineers, and Benefits Specialists • Liaise with vendors and clients during onboarding setup and implementation • Distribute onboarding materials, credentials, manuals, and policy documentation • Respond to or escalate new-hire inquiries about payroll, benefits, and onboarding logistics • Develop and maintain SOPs and process documentation • Audit and update client-specific onboarding documentation • Troubleshoot system-related onboarding issues and support platform users • Identify process gaps and recommend efficiency improvements • Track onboarding progress and ensure timely, accurate completion • Maintain organized records aligned with compliance and client standards • Perform other related duties supporting client satisfaction and team goals

🎯 Requirements

• Strong understanding of U.S. HR compliance and labor regulations related to onboarding, including I-9, E-Verify, and W-4 • Proficient in payroll systems, benefits portals, applicant tracking systems (ATS), HRIS, Process Street, and related HR platforms • Working knowledge of labor legislation and employee benefits, including interpreting carrier summaries • Ability to deliver clear, professional presentations and onboarding sessions • Strong written and verbal communication skills • Exceptional attention to detail, time management, and organizational skills in a fast-paced, deadline-driven environment • Ability to handle sensitive and confidential information with discretion • Strong critical thinking and problem-solving abilities • Experience creating, reviewing, and maintaining SOPs, workflow documentation, or process maps • Agility navigating ambiguous situations, evolving client needs, and changing priorities • 3+ years in HR onboarding, HR operations, or shared service roles supporting U.S.-based employees preferred • Experience onboarding remote or multi-state teams • Background in HR consulting, outsourcing, PEO, or working with U.S. clients in a global support role • Bachelor’s degree in Human Resources, Psychology, Business, or a related field preferred but not required • Prolonged periods of sitting and computer work • Ability to move up to 15 pounds at times • Ability to participate in video conferences/meetings

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role

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