Inside Sales Representative

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Support the Service Sales team in achieving service revenues and contract growth objectives across the BEA business • Manage the complete renewal lifecycle for Service Agreements • Prepare, review, and manage service quotations, proposals, and contract documentation • Partner with Service Sales Representatives to identify opportunities for contract expansion and customer retention • Serve as a primary point of contact for customer inquiries related to service agreements, quotations, renewals, and contract administration • Maintain accurate customer records, contract information, and sales activities within Salesforce.com • Support forecast preparation, pipeline tracking, and sales reporting activities • Collaborate with internal stakeholders to resolve customer issues and remove barriers to contract completion

🎯 Requirements

• Bachelor's degree in Business, Marketing, Life Sciences, Engineering, or related field preferred • 2+ years of experience in sales support, inside sales, customer service, account coordination, contract administration, or related commercial roles • Experience supporting service agreements, renewals, quotations, or recurring revenue business models preferred • Familiarity with CRM systems, preferably Salesforce.com • Strong interpersonal and relationship-building skills • Excellent verbal and written communication skills • Strong organizational and time-management skills • Ability to manage multiple priorities and deadlines in a fast-paced environment • Customer-focused with a commitment to delivering exceptional service • Strong attention to detail and problem-solving capabilities

🏖️ Benefits

• We provide our global teams with the resources needed to achieve individual career goals • Professional development opportunities

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