Client Success Manager
March 30
🇺🇸 United States – Remote
💵 $6 / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
Description
• Oversee and micromanage Virtual Assistants • Coordinate communication between clients and Virtual Assistants • Engage in daily communication with VAs and weekly calls with clients • Monitor VA performance and provide feedback • Answer client queries and resolve complaints within specified turnaround time
Requirements
• Bachelor’s degree in Business, Management, or a related field • Minimum of 3 years in managerial positions • Proficient in CRM and Project Management software • Strong analytical, communication, and leadership skills
Benefits
• Competitive base salary coupled with performance-based bonuses • Leadership development • Work-life balance • Virtual work environment
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