Account Manager

🕒 April 24

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Toptal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🤝 B2B

🎯 Recruiter

🏪 Marketplace

💰 Seed Round on 2012-06

B2B • Recruitment • Marketplace

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Manage a portfolio of growing accounts, serving as a dedicated advisor and key driver of client success. • Uncover new opportunities and deliver high-impact talent solutions that help your clients scale and achieve their business objectives. • Conduct regular, insight-driven check-ins with clients to gather feedback, assess health, and uncover new business challenges.

🎯 Requirements

• Bachelor’s degree is required. • 3+ years of experience in an Account Management role with a demonstrated history of overachieving revenue-based quotas and showcasing a profound understanding of client needs and fostering positive relationships. • 1+ years of experience in a software consulting or tech sales role, demonstrating proficiency in navigating the software project management life cycle. • Comprehensive ability to translate client business objectives into strategic solutions and actionable project scopes that demonstrate Toptal’s value. • Client-Centric. Be driven to build strong relationships and be committed to the client’s success. This extends to the talent we provide, the experience we offer, and the outcomes we deliver. • Growth mindset. Consistently looking to learn, grow and improve skills. Interested in receiving coaching to better realize personal and professional growth. • Proactive. You are a self-starter who believes in extreme ownership. You use multiple means of communication and proactive outreach to engage clients. You do not wait until a client specifically states a new opportunity or potential dissatisfaction. You are proactively analyzing their trajectory, identifying gaps, needs and roadblocks before they occur. • Critical thinker. Have the ability to think critically about a client’s technical and operational bottlenecks to propose high-impact talent solutions to drive account growth and your value as a strategic partner. • Competitive. Competitive with yourself to be a better version than you were yesterday. • Commitment to the disciplined, consistent account management and process adherence day to day needed to execute account strategies and long-term growth. • Optimistic and ambitious in the face of change – promoting new sales offerings, updating strategies to drive growth, and hitting challenging targets. • Proactive. A self-starter that will exhibit ownership of accounts, including successes, and failures, while also understanding our mission and doing the work required to drive us to that goal, without being told. Not reactive, but anticipates roadblocks, and thinks several steps ahead of a problem. • Collaborative. Nothing we do is done in isolation. Success at Toptal is determined by being able to work as a team both within Toptal and within client accounts. • Self-motivated, quick-thinking, with the ability to thrive in a fast-paced work environment. Having exceptional time management skills is required to achieve success in this role. • You don’t take yourself too seriously; You have a sense of humor and a grounded personality—we are a high-performance team that values authenticity and wit. • Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location. • Outstanding written and verbal communication skills. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

🏖️ Benefits

• Remote position • No visa sponsorship or assistance • Communication must be in English