Touch Support, Inc. & SNF Back Office
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Junior IT Support Specialist
March 21
Touch Support, Inc. & SNF Back Office
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Description
• Respond to and resolve customer questions through chat, email, and telephone calls • Assist in onboarding, educating, and supporting customers • Help and guide customers with technical and billing-related questions • Act as a customer advocate • Increase customer satisfaction and build loyalty
Requirements
• Excellent communication skills in the English language • High school degree • Interest in developing a career in IT support • Solution-oriented mindset • Passion for resolving problems • Passion for working with people
Benefits
• Work from home • Learning from scratch • Clearly defined promotional path • Valuable certifications paid for by the company • Great teamwork environment
Apply Now