Customer Service Expert, Inglés B1

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $1.5M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Brindar una atención al cliente excepcional orientada a la solución de problemas • Llevar a cabo actividades como el cobro preventivo a través de llamadas salientes según el producto • Trabajar en modalidad WAH (Work At Home) • Atender clientes de marcas globales a través de servicios de experiencia del cliente

🎯 Requirements

• Inglés B1/B1+ • Diploma de Bachiller (Copia física o digital) • Disponibilidad completa para trabajar de 10:30 am a 7:00 pm • Disponibilidad para trabajar 36 horas a la semana, con dos días OFF • Pasión por brindar una atención al cliente excepcional orientada a la solución de problemas • Sin experiencia profesional requerida

🏖️ Benefits

• Bonificaciones por desempeño hasta del 15% • Prestaciones de ley • Crecimiento profesional • Capacitación paga y formación diseñada para impulsar tu éxito • Acceso a programas de bienestar • Fondo de empleados • Descuentos con aliados • Experiencia global en una multinacional con una cultura diversa e inclusiva • Contrato a término indefinido

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