Billing Operations Specialist

🕒 August 19

🇵🇭 Philippines – Remote

💵 ₱50k - ₱60k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Traild

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

☁️ SaaS

💳 Fintech

🤝 B2B

💰 Seed on 2019-02

SaaS • Fintech • B2B

Traild is a B2B SaaS company that provides accounts-payable automation and integrated payment solutions for businesses. Its platform automates invoice capture, coding, PO matching, approvals, vendor verification, e-invoicing, and statement reconciliation while embedding AI-driven fraud and error detection. Traild Pay enables secure, multi-currency payments and a vendor portal, and the product offers deep, plug-and-play integrations with leading ERPs (NetSuite, SAP Business One, Acumatica, Xero, MYOB, IFS, SYSPRO). The company emphasizes fraud-prevention-first design, real-time ERP visibility, and industry-specific handling for sectors like manufacturing, construction, healthcare, distribution, agriculture, and energy.

📋 Description

• Own the end-to-end billing cycle in Xero • Issue accurate and timely customer invoices aligned with contracts, subscription terms, and pricing adjustments • Process credit notes and billing adjustments with proper authorization • Maintain accurate, complete, and audit-ready customer billing records and contract terms in Xero • Provide invoicing data and billing confirmations for periodic revenue recognition • Investigate and explain ARR movements, including new business, expansion, contraction, and churn • Reconcile billing schedules with contract terms, subscription changes, and renewal dates • Collaborate with Revenue Operations and Customer Success to keep billing data current • Feed reconciled billing data and ARR movement explanations into the FP&A Manager’s ARR waterfall • Set up new customers in Xero with correct pricing, payment terms, and contact details • Serve as the primary contact for invoicing, pricing, and payment queries • Coordinate with the Accounts Receivable Specialist on payment and collections questions • Trace billing discrepancies to root cause and prevent recurrence • Identify billing and ARR workflow inefficiencies and propose improvements • Document billing processes and maintain SOPs • Build and apply practical AI use cases for billing and ARR work • Support the Finance team with ad hoc tasks and projects

🎯 Requirements

• 4+ years in billing, accounts receivable, or finance operations, ideally in a subscription or SaaS business • Hands-on Xero experience • Strong Excel or Sheets skills for reconciliation and ARR movement analysis • Working understanding of invoicing, credit notes, contract and subscription billing terms, and revenue recognition • Experience with HubSpot or another CRM is well regarded • Methodical and self-managing, with strong attention to detail • Ability to investigate discrepancies and identify root causes • Clear, calm written communication skills for explaining billing and pricing issues to customers • Comfortable owning processes and proposing improvements • Ability to work remotely in a distributed team across time zones, with overlap with the Australian finance team • Accounting, commerce, or finance qualification preferred; equivalent practical experience counts • Strong collaboration, adaptability, hands-on execution, and growth mindset

🏖️ Benefits

• Remote work options • Flexible working options • Opportunity to work with a global, distributed team across time zones • Professional growth and hands-on experience in a high-growth SaaS company • Exposure to AI tools and practical AI use cases