Dental Treatment Coordinator

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Treant

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.

📋 Description

• Review treatment plans with patients and explain procedures, timelines, fees, and next steps in simple terms. • Coordinate appointments for consultations, treatments, follow-ups, and referrals. • Verify dental insurance benefits, coverage limits, deductibles, and patient responsibilities. • Prepare treatment estimates and discuss payment plans or financing options with patients. • Follow up with patients who have pending or unscheduled treatment. • Answer patient questions regarding procedures, insurance, billing, and scheduling. • Work closely with dentists, hygienists, dental assistants, and front-office staff to ensure accurate treatment coordination. • Update patient records, treatment notes, insurance details, and communication logs in the dental practice management system. • Submit pre-authorizations, insurance estimates, and supporting documents when required. • Monitor treatment acceptance and help the practice improve case conversion. • Handle sensitive patient and financial information professionally and confidentially. • Provide a warm and supportive patient experience throughout the treatment process.

🎯 Requirements

• At least 2 years of experience in dental treatment coordination, dental administration, or a similar dental role. • Strong understanding of dental terminology, procedures, treatment plans, and tooth numbering. • Experience verifying dental insurance benefits and explaining patient financial responsibility. • Familiarity with dental practice management software such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar systems. • Excellent spoken and written English. • Strong customer service, organization, and follow-up skills. • Comfortable discussing treatment costs and payment options with patients. • Able to manage multiple patients, appointments, and treatment plans accurately. • Experience supporting a North American dental practice is preferred. • A degree, diploma, or clinical background in dentistry, dental assisting, or dental hygiene is an advantage. • Preferred Skills: • Experience with dental insurance pre-authorizations and claims. • Knowledge of cosmetic, restorative, orthodontic, or surgical dental procedures. • Experience using patient communication, scheduling, and financing platforms. • Ability to manage treatment follow-up reports and track unscheduled cases. • Confident, empathetic, and comfortable speaking with patients by phone, email, or video call.

🏖️ Benefits

• Collaborative and supportive work environment. • Opportunity to grow with a company. • Stable, long-term remote work opportunity. • Health Insurance (Maxicare HMO) after 3 months probationary period.