Client Success Specialist – US Client-Facing

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Trialfacts

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2006

🎯 Recruiter

💊 Pharmaceuticals

🧬 Biotechnology

Recruitment • Pharmaceuticals • Biotechnology

Trialfacts is a company specializing in participant recruitment for research studies and clinical trials. They offer a Recruitment Guaranteed Method that ensures a steady flow of participants for researchers, using data-driven strategies to meet recruitment goals on time and within budget. Trialfacts partners with academic researchers, pharmaceutical companies, CROs, and biotech companies to facilitate efficient and guaranteed participant enrollment across a wide range of studies, including virtual and survey research. Their services aim to enhance the success of research projects by providing comprehensive recruitment solutions and resources.

📋 Description

• Guide new clients through onboarding and ensure confidence in systems. • Proactively monitor client projects and address roadblocks. • Build relationships with clients to encourage repeat business. • Maintain clear communication with clients and internal teams. • Ensure quality standards and security in client data handling.

🎯 Requirements

• Are Client-Focused: Thrive on understanding client needs. • Excel at Building Relationships: Develop trust and rapport with clients. • Are a Proactive Problem-Solver: Tackle challenges head-on. • Communicate Clearly and Effectively: Skilled in written and verbal communication. • Are Organized and Detail-Oriented: Juggle multiple priorities with ease. • Understand the Importance of Data Privacy: Handle sensitive information appropriately. • Are Comfortable Supporting US Clients: Align schedule with US time zones.

🏖️ Benefits

• Autonomy and Flexibility: Set your own hours and enjoy unlimited paid holidays. • Innovation and Impact: Work with teams driving advancements in medical research. • Growth and Learning: Opportunities for professional development and training programs. • Rewarding Career: Contribute to health research and share in the success of Trialfacts.