New Build Virtual Assistant

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🕒 March 16

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Trident BPO

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.

📋 Description

• Listing & Inventory Management • Accurately enter and maintain new construction listings in MLS and internal systems. • Prepare all backend listing requirements to ensure properties are ready for “live” listing status. • Update listing prices in real time based on builder instructions. • Organize and maintain digital showcases, virtual tours, and marketing assets for listings. • Update spreadsheets, marketing materials, and property flyers to ensure inventory accuracy. • Documentation & Coordination • Maintain organized property documentation including disclosures, floor plans, and listing assets within Google Drive. • Track photography requirements and ensure property media is properly uploaded and cataloged. • Prepare and deliver sales reports for builder partners such as Lennar. • Assist in maintaining repair and punch-list tracking sheets to ensure properties remain ready for showings. • Workflow & Automation Management • Trigger and monitor transaction workflows and automations within the CRM to ensure listing milestones are met. • Support internal operations by tracking listing progress and ensuring timelines remain on schedule. • Send regular updates to Buyer Agents (BAs) regarding new inventory, price changes, and status updates. • Inquiry Handling • Respond to inbound inquiries regarding specific listings from agents and prospective buyers. • Provide clear responses based on standard operating procedures (SOPs). • Assist with occasional weekend calls from agents, when needed.

🎯 Requirements

• Previous experience as a Real Estate Virtual Assistant, Listing Coordinator, or Transaction Coordinator is highly preferred. • Strong proficiency with Google Workspace (Drive, Sheets, Docs). • Familiarity with CRM systems and MLS platforms is a plus. • Exceptional attention to detail and ability to manage large volumes of listing data. • Strong written and verbal English communication skills. • Comfortable handling professional inquiries and coordinating with agents or partners • Can commit to work for 40 hrs work week • Flexibility to work in U.S. time zones, Saturday or Sunday availability may be required to assist with agent inquiries • Able to maintain a distraction-free home office setup. • Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system. • Dual monitor is a plus • Reliable high-speed internet connection (minimum 15 MBPS).

🏖️ Benefits

• Monthly salary of **$850.** • Up to **12 **Paid Time Off days per year • **Paid Holiday Time Off Days** • 100% Remote Work: Embrace the flexibility of a work-from-home arrangement, allowing you to create a comfortable and efficient workspace in your own home.