Real Estate Operations Specialist

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🕒 May 5

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Trident BPO

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.

📋 Description

• Asset Retrieval: Proactively visit external builder websites to identify and "grab" necessary marketing assets, technical specs, and property details. • Basic Floor Plan Interpretation: Read and interpret basic floor plans to identify key features like room counts, master suite locations, and bathroom configurations. • Property Documentation: Capture and document detailed information from builder materials, including exterior images, square footage, and parking details. • Listing Management: Ensure all property data is accurate and consistent before submission to MLS platforms—similar to high-level MLS input/screening. • Quality Assurance: Perform quality checks to validate that listing information aligns with the source documents provided by builders. • Problem Solving: Act as a front-line troubleshooter. You are expected to resolve everyday hurdles independently, escalating only highly unusual or complex situations to the COO.

🎯 Requirements

• High-Level Thinking: Ability to see the "big picture" of a listing and ensure all moving parts are accounted for without constant supervision. • Basic Floor Plan Literacy: Comfortable reading standard architectural layouts to extract property specifications. • Independent Problem Solver: A "figure-it-out" attitude. We need someone who can navigate roadblocks without getting lost at the smallest detail. • Attention to Detail: Precision in data entry is non-negotiable to maintain the integrity of our listing inventory. • Tech Savvy: Proficiency in Google Workspace, MLS systems, and navigating various external web portals. • Full-time availability, committed to a 40-hour workweek. • Flexible to work in the US timezone, Monday to Friday. • Capable of maintaining a distraction-free work-from-home setup. • Possession of a laptop or desktop meeting the minimum specifications: 8GB RAM and i5 operating system. • Reliable and high-speed internet connection with a minimum speed of 10 MBPS.

🏖️ Benefits

• Competitive Compensation: Enjoy a basic monthly salary of $850. • Generous Paid Time Off (PTO): Accumulate up to 12 Paid Time Off days per year, providing flexibility for personal and vacation needs. • Paid Holidays: Recognize and celebrate US Holidays with paid time off. • Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home arrangement, allowing you to create a comfortable and efficient workspace in the comfort of your home.