TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Consulting • B2B • Enterprise
TTEC is a global customer experience (CX) technology and services company that designs, builds, and delivers human-centered customer service, sales, and digital transformation solutions for enterprises. It operates contact center and remote-work programs, offers workforce training and consulting, and combines people, process, and technology to help clients improve customer experience while supporting employees with benefits and career development.
Customer Service Specialist, Dutch-English
🔥 1 minute ago
🗣️🇳🇱 Dutch Required
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TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
Consulting • B2B • Enterprise
TTEC is a global customer experience (CX) technology and services company that designs, builds, and delivers human-centered customer service, sales, and digital transformation solutions for enterprises. It operates contact center and remote-work programs, offers workforce training and consulting, and combines people, process, and technology to help clients improve customer experience while supporting employees with benefits and career development.
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers and resolve customer issues • Serve as the first point of contact for accommodation partners • Resolve basic questions and queries about room modifications, rates, availability, and extranet tooling • Provide accurate, valid, and complete information using the appropriate tools, methods, and processes • Ensure a high level of partner service and a positive partner experience • Support customers through voice, chat, or email interactions • Contribute to customer experience and overall team success • Report to a Team Lead
🎯 Requirements
• Fluent in Dutch and English • High school diploma or equivalent • Product or service knowledge • Computer savvy • High-speed internet in a quiet home work environment • Greece resident or ability to relocate and gain work authorization to Greece
🏖️ Benefits
• Great Place to Work® certification and award-winning employment experience • Career-growth and lots of learning opportunities • 25 days annual leave per year • Relocation assistance available • Potential to build skills and knowledge as a brand ambassador for the client's iconic brand • Competitive compensation • Performance bonus opportunities • Benefits • Training to become a subject matter expert • Opportunity to make new friends within the TTEC community • Opportunity to grow your career in a dynamic, family-friendly atmosphere
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