Account Manager

🕒 6 days ago

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twelveNYC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤝 B2B

🛒 Retail

🛍️ eCommerce

B2B • Retail • eCommerce

twelveNYC is a design and manufacturing company that specializes in creating inspiring merchandise and packaging for some of the world's most sought-after brands. With a strong focus on design-led product development, twelveNYC leverages its expertise in packaging design, product ideation, and global supply chain management to enhance brand visibility and consumer connection. Since its inception in 2005, the company has built a reputation for innovation, sustainability, and delivering exceptional results, earning numerous accolades for its contributions to iconic branding.

📋 Description

• Proactively manage all new client briefs through production. • Efficiently manage all daily external client communication relating to active briefs through production. • Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment. • Lead the project management of all internal partners to respect Twelve’s expected response times and client’s ASL’s. • Track and cultivate new business activity, regularly engaging with prospective clients to develop partnerships and identify growth opportunities, and providing weekly status updates to stakeholders. • Continuously nurture and strengthen new business relationships to secure long-term partnerships through in-person meetings, calls, and consistent follow-ups. • Define and implement tailored client strategies to identify opportunities for growth, address client-specific challenges, and exceed sales and account targets. • Proactively identify and analyze needs, gaps, and areas of opportunity to capture within the client’s supply base to generate additional opportunities for Twelve. • Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities. • Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve’s solutions remain relevant and impactful.

🎯 Requirements

• 4yrs+ experience in a similar role within the beauty, fashion, or luxury industry • Highly analytical with the ability to think strategically and be a confident decision-maker • Ability to travel within the EU • Fluency in English, with additional languages, is a bonus (Spanish, Italian, Mandarin, or Cantonese) • Ability to manage multiple clients and multiple tasks efficiently in a professional and respectful manner • Strong interpersonal skills: approachable, collaborative, and easy to work with.

🏖️ Benefits

• Time off in line with French regulations, including additional RTT days • Hybrid working model, 3 days in office • Discretionary bonuses • Additional company days off (e.g. Birthday Day) • Monthly remote work allowance • Transportation reimbursement and health coverage in accordance with French regulations