People Generalist

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 10%

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with the HRBP team supporting APJ functions to support program roll-outs and ongoing process execution • Analyse HR data and trends, including headcount, attrition, and performance • Generate insights, trends, customised reports, metrics, and presentation materials for HRBPs and senior leadership • Own and manage performance management cases end-to-end • Coach and guide managers through performance management processes • Support HR Leaders on ad hoc projects • Execute and, where required, lead business-led initiatives such as reorganisations and job role and level assessments • Partner cross-functionally with Talent Management, IT, ER, HR Operations, Compliance, Recruiting, and Compensation • Manage annual cyclical programs such as calibration and pulse surveys • Maintain confidentiality of core HR data and projects

🎯 Requirements

• 3+ years experience in an HR role in a matrixed organisation • Ability to take initiative and be a self-starter • Decisive problem solver with a "get it done" attitude • Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues • Strong data analysis skills and ability to share recommendations with stakeholders • Ability to connect internal data with external benchmarks to provide actionable executive insights • Sensible and strategic usage of AI tools to enhance productivity • Employee focus and proactive communication skills to ensure optimum HR support • Ability to align GTM and marketing HRBPs and COEs to ensure scalable programs • Growth mindset and willingness to continue learning and developing skills • Strong ability to identify process gaps and improvement opportunities • Proficiency with HR systems such as Workday and ServiceNow (desired)

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Ample wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work arrangements • Occasional in-person project or team meetings/travel opportunities

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