Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
April 12
Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
• This position is needed to grow and evolve CustomerAI at Twilio Segment. Twilio Segment’s market leading customer data platform (CDP) enables businesses to capture, analyze and act on customer signals in real-time across all channels. Working in tandem with Segment’s ‘golden customer profile,’ generative and predictive AI will streamline ideation and execution of campaigns while curating high-quality, bespoke experiences. • You will be building 0 to 1 products with fast iteration cycles working cross-functionally with backend engineers, ml engineers, product managers, and designers to align on scope and design. • You will need to understand and articulate the trade-offs between new functionality and stability. You will need to persuade all involved to make the right architectural and design choices for the long term technical and financial health of the product.
• 8+ years experience writing production-grade code in a modern programming language (language agnostic) • 5+ years experience building UI products using frontend frameworks • Significant experience crafting APIs, like you understand that a good API contract is a critical part of a good UI • Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS • Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring • Demonstrated experience designing a data model in a relational database, ex: MySQL. • Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally • Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production
• Competitive pay • Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program
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