Strategic Account Executive

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on Twilio's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead relationships with Twilio’s largest current Communications platform customers using messaging, voice and email services • Protect and grow Twilio’s communications business across assigned customers • Drive analytical and consultative sales cycles for large-scale, global, competitively sourced, compliance-heavy, use case-specific businesses • Manage and expand important customer accounts, including technology, logistics and fintech companies • Develop, drive and execute account strategies to deliver revenue, gross margin and gross profit results • Partner with Twilio teams to identify new revenue opportunities within the account portfolio • Serve on cross-functional account teams with product, finance, support and services representatives • Run forecasts, achieve goals and present guidance to executive management • Run consultative sales cycles focused on discovery, customer needs and championing customer perspectives internally

🎯 Requirements

• More than 8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers • Experience with relationship management, cross sells, upsells and solutions consulting • Ability to work with business and highly technical leaders, influence their understanding and build supportive partnerships • Analytical account development strategy based on using data to find opportunities and prove value • Track record of managing business forecasts and financial models • Entrepreneurial mindset with appetite to define processes and build programs • Track record of developing, growing and delivering revenue and gross profit results, especially for large-scale and enterprise customers in Asia • Excellent verbal and written communication skills • Bachelor’s Degree or equivalent years of experience • Cross selling experience to Marketing, Engineering and Product (desired) • Telco, CPaas or PaaS selling experience (desired) • Role based in Australia; Melbourne, Brisbane or Sydney • Approximately 30% travel anticipated

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental leave • Wellness leave • Healthcare • Retirement savings program • Remote-first work • Support for employee volunteering and donation efforts

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