Strategic Account Executive

🕒 February 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Servicing the fastest growing customers in the region. • Growing our revenue and gross profit share of wallet within your key account list. • Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. • Maintaining the highest levels of customer satisfaction. • Create pricing proposals, negotiating terms and managing the contract process. • Selling solutions to a technical and business audience. • Building trust and mutual respect with technical customers and peers. • Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. • Balancing challenging priorities and handling multiple projects/deals at the same time.

🎯 Requirements

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. • History of working with accounts ranging from large multinational enterprise customers to SMB. • Demonstrated success by achieving quota on a consistent basis. • Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. • A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program