Administration & Sales Support Officer – FMCG Distribution

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🔥 55 minutes ago

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Provide day-to-day administrative support to the sales team and wider business. • Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders, ensuring communication is timely, professional, and accurate. • Coordinate customer requests and sales administration activities throughout the customer lifecycle. • Prepare quotations, proposals, sales documentation, and other business correspondence. • Monitor and manage shared inboxes, ensuring enquiries are actioned promptly and followed up where required. • Maintain accurate customer, supplier, sales, and business records across relevant systems. • Complete high-volume and accurate data entry while keeping business documentation organised and up to date. • Prepare reports, spreadsheets, and other business documents as required. • Document and maintain business processes to support clear, consistent, and transparent ways of working. • Identify opportunities to improve administrative processes, systems, workflows, and overall efficiency. • Provide general administrative support across the business, including coordination of travel arrangements, meetings, and other operational support activities where required. • Support internal team members with ad hoc business administration and operational tasks. • Other position-level duties as they arise.

🎯 Requirements

• Bachelor’s degree in Business Administration, Office Administration, or a related discipline is preferred. • Previous experience in administration, sales support, stakeholder coordination, customer support, office administration, or a similar business support role. • Experience communicating professionally with customers, suppliers, and internal stakeholders. • Excellent written and verbal English communication skills. • Exceptional attention to detail, with strong accuracy across data entry, records, documentation, and written communication. • Intermediate Microsoft Excel skills, with the ability to prepare and update spreadsheets, reports, and business documents. • Strong working knowledge of Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite. • Demonstrated ability to document processes and contribute to continuous improvement initiatives. • Strong organisational, planning, and time management skills, with the ability to manage multiple priorities. • Proactive, solutions-focused, and comfortable working independently with minimal supervision. • Collaborative, adaptable, and hands-on, with the initiative to identify what needs to be done and take ownership of delivering it.

🏖️ Benefits

• Permanent work from home • Monday–Friday: 6:00 AM – 3:00 PM PHT (*adjustments will be made for daylight saving time*) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success