Userlane was founded in 2015 by Hartmut Hahn, Felix Eichler, and Kajetan Uhlig with one goal in mind: To enable anyone to use any software without training. 

To achieve this, they created a fast and intuitive Digital Adoption Platform (DAP) that helps people master software instantly.

Want to be a part of our mission? We are hiring! Go to https://www.userlane.com/careers to see our available opportunities.

MORE ABOUT OUR SOFTWARE

Userlane provides a user-centric approach to digital adoption. From software rollouts to onboarding, ongoing employee training, and customer support, Userlane helps enterprises increase software acceptance and simplify and automate processes.

A key feature of Userlane are its interactive guides. These interactive solutions act like a navigation system for software by guiding users step-by-step in real time through the software application they're using. As a result, anybody can immediately operate complex software without previous knowledge.

Leading companies around the world adopt Userlane to reduce training costs, introduce software to people more rapidly and at scale, and streamline onboarding experiences. Not only does this increase conversion, activation, and retention rates but it also allows employees and customers to focus on what’s most important: Their work.

Learn more about our software and what we do! Schedule a meeting with us at www.userlane.com.

Userlane

Solutions Engineer

Drive revenue growth and customer success as Userlane's Solutions Consultant

• Work as a Solutions Consultant at Userlane, aiding Sales, Partner, Product, and Customer Success teams
• Collaborate closely to understand customer needs and articulate how the platform can address specific business challenges and objectives
• Drive revenue growth and help customers win

Solutions Consultant PreSales - US East Coast

Graphics Designer

• Create world-class design solutions for Userlane marketing and go-to-market strategies, with a focus on creative direction, communications, digital, print, events, and experiential design projects.
• Create design solutions for a variety of touchpoints from sell-in to sell-out, internal and consumer-facing that deliver an impactful and authentic brand look and feel.
• Produce eye-catching, brand-aligned designs for marketing and sales materials, including brochures, flyers, infographics, social media graphics, print, event design, and presentations, and oversee their production.
• Contribute to the evolution and maintenance of the company’s brand design, particularly regarding visual style guides and graphic elements.
• Ensure consistent application of the company's visual brand guidelines across marketing channels.
• Provide design for Userlane’s websites, landing pages, content, email campaigns, and other marketing efforts.
• Partner with product designers to ensure holistic storytelling and brand look and feel seamlessly integrated within the organization.
• Lead collaboration with agencies and/or freelancers to bring on board specialized expertise for other design projects and to scale the workload,  ensuring successful and high-quality delivery.
• Effectively present and communicate design solutions, persuasively sharing ideas with diverse stakeholders.
• Self-manage your creative process, adhering to established design languages and deadlines. Identify and propose opportunities for improvement and new projects.

Visual Designer (m/f/x)

Account Executive

We’re looking for a highly strategic, ambitious, and data-driven Senior Account Executive. You will be responsible for closing new Accounts and growing our customer base. This highly strategic role requires a rare combination of skills including consulting, selling, project management, and customer service. In addition, you are an excellent communicator and come with an entrepreneurial spirit.

You will • Expand the use of Userlane’s solutions within new business areas
• Create a digital adoption strategy in close collaboration with and for your key accounts
• Drive expansion, upsell, and renewals for your assigned accounts
• Actively manage and drive the sales cycle
• Steer, negotiate and close multi-year contracts
• Closely collaborate with internal teams (e.g. customer success team) to ensure customer satisfaction
• Attain and exceed the yearly sales quota
• Manage your activities in SFDC

Remote Jobs at Userlane

Userlane

Solutions Consultant PreSales - US East Coast

Userlane

Visual Designer (m/f/x)

Userlane

Senior Account Executive (Munich office or Germany remote)

Userlane