Atlassian Cloud Administration

Job not on LinkedIn

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VALCE Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.

📋 Description

• Administer and maintain Jira Software Cloud and Confluence Cloud configurations • Configure workflows, issue types, schemes, custom fields, permissions, and automation rules • Maintain and administer permission groups aligned with governance and project needs • Ensure consistent application of SDLC workflow and naming standards • Enable and support Rovo AI and Atlassian Intelligence across Jira and Confluence • Assist users with AI-assisted features including summarization, search enhancements, suggestions, and smart automation • Support rollouts of new AI capabilities and help teams adopt AI tools • Provide administration support for Phoenix Incident Management, DX, and Tempo Timesheets • Administer Jira add-ons and maintain configuration integrity • Support and troubleshoot integrations between Jira, Confluence, CircleCI, Phoenix, DX, GitHub/GitLab, and other SDLC tools • Manage REST API integrations and webhook connections across tools • Troubleshoot automation rules, workflows, and synchronization issues • Implement governance standards and conduct regular tooling audit reviews • Maintain platform hygiene by cleaning up unused workflows, schemes, custom fields, projects, and permission groups • Troubleshoot configuration, workflow, permission group, and integration issues • Liaise with Global Technology for escalations involving identity, infrastructure, or vendors • Maintain documentation, administration guides, configuration standards, and support materials • Assist with training and onboarding teams on tools, AI features, and workflows

🎯 Requirements

• 2–4+ years administering Atlassian Cloud (Jira Software + Confluence) • Experience administering Jira add-ons and managing add-on configuration • Experience with basic administration of Tempo Timesheets • Strong experience with REST APIs and webhook management across SDLC tools • Hands-on experience with CI/CD or developer tool integrations (CircleCI, GitHub, GitLab) • Ability to support AI-assisted features (Rovo AI, Atlassian Intelligence) at a usage and implementation level • Understanding of Agile SDLC workflows and tooling impacts • Strong troubleshooting and communication skills • Experience performing tooling audits and managing permission group structures • Basic administration of Phoenix Incident Management or DX • Atlassian Administrator Certification (ACP-620 or ACP-420)