Strategic Director – Account Management

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🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Verra Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.

📋 Description

• Serve as the primary executive point of accountability for assigned strategic accounts • Translate strategic objectives into actionable initiatives that address both short-term wins and long-term market positioning • Build and maintain C-suite and SVP-level relationships across customer organizations • Act as a trusted advisor, aligning Verra Mobility’s roadmap to customer long-term objectives • Own renewals, pricing strategy, and commercial negotiations for strategic accounts • Identify and execute expansion opportunities (new products, services, geographies, use cases) • Balance growth with margin discipline and contractual risk management • Develop and lead multi-year strategic account plans including revenue and margin growth targets, retention and risk mitigation strategies, product adoption and integration roadmap, and executive engagement cadence • Regularly review account health with executive leadership • Collaborate with Product, Engineering, Sales, and Operations to craft customized solution proposals • Ensure clear accountability, fast escalation, and disciplined execution on customer commitments • Represent strategic customer needs internally to influence product prioritization, investment decisions, and operating model improvements • Proactively identify risks related to contract renewals, service performance, and regulatory or operational changes • Lead executive-level issue resolution when stakes are high

🎯 Requirements

• 10+ years of experience in strategic account management, enterprise sales, or commercial leadership • Enterprise Sales experience in consulting, strategic planning, solutions architecture, or business development within mobility, transportation technology, government services, or a related field is highly preferred • Proven success managing large, complex, multi-year customer relationships • Strong ability to operate in complex matrix, cross-functional environments • Excellent communication, negotiation, and leadership skills • Passion for connecting customer needs to business results • Strong executive presence with the ability to engage and influence C-suite stakeholders • Experience navigating cross-functional organizations and complex deal structures • Background in technology, SaaS, mobility, transportation, or regulated industries preferred.

🏖️ Benefits

• equity • paid time off • flexible work arrangements