Senior UX Researcher

April 18

VERSES

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Imagine a Smarter World.

Digital Identities • Active Inference • Drones • Contextual Computing • Adaptive Computing

51 - 200

Description

• Identify industry and product research topics and plan studies to deliver significant impact on customers and company • Directly lead mixed methods research projects end-to-end, including planning, design, analysis, communication and application of generative, formative and post-launch evaluative research • Package insights into durable frameworks and assets for designers, product managers, content strategists and marketing partners to leverage (personas, frameworks, use cases, design principles, scenarios, etc) • Drive leadership buy in and support by presenting findings, connecting research insights to business outcomes and quantifying business value at the executive level • Identify and shape creative and compelling ways to evangelize user-centricity, bring awareness to rigorously developed high quality insights and the potential for integration of research throughout the company • Define new processes and systems that help build the function of research and insights across the organization

Requirements

• 8+ years experience in applied research and consumer tech • Track record of proactively engaging and leading cross-functional teams through company-wide research initiatives and delivering on measurable business outcomes • Demonstrated ability to advocate for an organization’s customers and champion the effective integration of insights into the company • Demonstrated leadership in advancing the practice of research through high quality execution, identifying and creating relevant programs, practices • Experience defining research roadmaps, prioritizing multiple efforts and leading highly complex multi-method research inquiries • Command of a broad set of qualitative and quantitative research and user-centered methods • Expertise in quantitative research methods (surveys), experiment design, behavioral analysis and statistics • Comfort and familiarity with quantitative methods, behavioral analysis, and/or statistical concepts • Experience creating customer-centric deliverables (i.e. frameworks, journey maps, videos, etc.)

Benefits

• Global virtual work environment (although some positions may need to operate within specific time zones) • Generous & robust benefit programs for medical, dental, vision & lifes • Mental Health wellness programs • Responsible paid time off policy (RTO), and, of course, company-recognized Holidays!! • Vested interest in the success of individuals • Generous total rewards package which includes equitable base pay, potential for bonuses, stock options