Healthcare Virtual Assistant

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🕒 February 25

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Virtual World Assistants | VWA

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Virtual World Assistants | VWA is a virtual assistant and business process outsourcing company that provides a wide range of remote support services to businesses, including cold calling, appointment setting (inbound and outbound), administrative support, data entry, research, social media management, marketing, customer service, executive assistance, prospecting/telemarketing, and real estate transaction coordination. They offer fully vetted, trained virtual assistants for multiple industries (accounting, healthcare, logistics, real estate, IT, education, property management, etc. ), a structured onboarding process, and supplementary tools such as an AI-powered CRM. VWA positions itself as a B2B partner that helps companies scale and improve productivity by outsourcing repetitive or time-consuming tasks.

📋 Description

• Manage emails, phone calls, and appointment scheduling for healthcare providers • Verify patient information and update medical records • Assist with telehealth coordination and virtual consultations • Handle prescription refill requests and patient inquiries • Follow up with patients regarding appointments, test results, and billing inquiries • Accurately input and maintain Electronic Health Records (EHR) and Electronic Medical Records (EMR) • Transcribe medical notes, reports, and patient histories • Ensure compliance with HIPAA regulations and data security • Organize and manage confidential medical files • Process insurance claims and verify patient eligibility • Assist with medical billing, coding, and invoicing • Follow up on outstanding claims and payments • Communicate with insurance providers and patients regarding billing issues • Handle patient inquiries via phone, email, and live chat • Assist with new patient onboarding and intake forms • Provide reminders for upcoming appointments, medication schedules, and follow-ups • Offer basic guidance on healthcare procedures and provider information

🎯 Requirements

• Experience in healthcare administration, medical billing, or medical assistance • Knowledge of EHR/EMR software (e.g., Epic, Kareo, Athenahealth, NextGen) • Understanding of HIPAA compliance and patient confidentiality • Strong communication and customer service skills • Proficiency in Microsoft Office, Google Suite, and telehealth platforms • Excellent attention to detail and data accuracy • Certification in Medical Billing & Coding or Healthcare Administration (preferred)

🏖️ Benefits

• Performance-based incentives for efficiency and accuracy • Flexible schedule